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Specialists

Specialists

Optimize patient care and shorten your waitlist by screening consults through Alethea eConsultation.

Better Triage and Remote Patient Management
Limit Unnecessary In-Person Visits to Your Clinic
Earn Additional Revenue
Automated Billing with Monthly Deposits

Provide treatment advice for patients anywhere, anytime

Alethea helps improve access to Specialist expertise, prevent unnecessary in-person referrals, and enhance the quality of any subsequent in-person consultations.

eConsultations sent through Alethea contain the information you need to effectively intervene early in the patient care cycle. Our user-friendly platform promotes collaboration between Family Physicians and Specialists to better manage and triage patients at the primary care level.

Secure, asynchronous communication through Alethea avoids the "telephone tag" associated with phone consult services, while also permitting the secure sharing of patient images.

How it works:

1

Use the camera on the mobile app or online portal to capture images and access our AI decision support tools.

2

Effortlessly send an eConsult advice request to one of our specialist consultants and receive advice within 24-48 hours.

3

Communicate securely with Patients and Specialist Consultants on an ongoing basis regarding next steps in the treatment pathway.

Doctor Headshot
Dr. Baret
Family Physician
“Looking for your opinion if this condition needs a specialist follow up”
Doctor Headshot
Dr. Jacobs
ENT Specialist
“This is a normal otoscopic examination. This patient needs a hearing test and analgesia. There is no evidence of otitis media.”
Average decrease in Specialist wait times of 51%
Over 32,425 eConsults sent
70% of patients were not sent directly to the specialist 

Are you ready to send an eConsult through Alethea? 

Frequently Asked Questions

Why should I choose Alethea?

Alethea simplifies your workflow with a user-friendly interface, allowing you to get started immediately. Our platform ensures rapid, integrated, and reliable communication while maintaining top-notch security. With Alethea, you can access 24/7 advice and securely share patient information without needing external channels.

What are the costs associated with Alethea?

Alethea offers various pricing plans to suit your practice needs:

  • Alethea eConsult: Our basic, free version for sending eConsults, along with the optional use of our proprietary digital otoscope free of charge.

Alethea Plus: Allows for eConsults, use of a proprietary digital otoscope, and additional features. Alethea Plus helps generate revenue through automated billing, and we handle billings and payments according to AH guidelines. Details on billing activities are available on our pricing page.

For more details, visit aletheamedical.com/pricing.

Is Alethea compliant with privacy regulations?

Yes, Alethea adheres to PIPA standards. We require verbal consent for images, similar to traditional referrals, ensuring patient privacy.

Is Alethea approved by Health Canada?

Yes, our digital otoscope is a Class I medical device. We are also in the process of obtaining Class II Software as a Medical Device (SaMD) approval for our artificial intelligence component.

Has Alethea completed a Privacy Impact Assessment (PIA)?

Yes, we have submitted a PIA to the OIPC. Upon enrollment, we can provide you with details on recommended amendments for your clinic’s PIAs.

Are patient images in the Alethea AI database secure?

Absolutely. All images in our AI database are stripped of patient data and identifying information. The use of these images has been approved by the CPSA.

Is there a conflict of interest in receiving payment for eConsults?

There’s no conflict of interest. Alethea Plus users are reimbursed for their eConsults, with billing managed through AH codes and guidelines. This system is designed to acknowledge the value of eConsults for both physicians and patients, and we cover the cost of the digital otoscope and facilitate access to care without financial barriers.

How much time does providing eConsult advice require?

Alethea streamlines the eConsult process to minimize time commitment. Most eConsults can be addressed within a few minutes, depending on the case complexity. Your time commitment may vary based on the number of available consultants in a specialty and the volume of consults you receive.

How do you ensure I will be receive relevant questions that I can answer?

To ensure you receive well-structured and relevant eConsults, Alethea collaborates with you to develop a customized eConsult form. This form is completed by Family Physicians when submitting an eConsult, ensuring that the information provided is sufficient for you to offer accurate and effective advice.

What should I do if I can't accept a patient for an in-person consultation?

If you are unable to accept a new patient for an in-person visit due to scheduling or other constraints, please inform the referring Family Physician that an in-person consultation is necessary. Advise them to submit a traditional referral for the patient. If possible, provide guidance to help determine the best and fastest pathway for the patient.

Why should I use Alethea?

Alethea is designed for ease of use, allowing you to get started immediately. Our platform ensures fast, integrated, and secure communication, eliminating the need for external channels to share patient information. With asynchronous communication, you won’t need to schedule calls with busy physicians, making it a convenient option for providing timely and effective care through our streamlined eConsult service.