Pricing

Our Pricing

Alethea offers a free and pay-per-use plan to ensure you find the best fit for your practice.

Alethea Basic

Free

Alethea eConsult allows you to send eConsults using our online portal and mobile apps for Android and iOS.

What's included

Alethea Plus

Pay per use on revenue earned through Alethea

Alethea Plus allows you to quickly send eConsults using our online portal or mobile app. Generate additional revenue through automated billing, and secure patient communications.

What's included

Sign up now

Alethea for Specialists

Earn revenue by responding to eConsults through Alethea

Contact us to join Alethea as a Specialist Consultant.

What's included

Talk to our team

Please select your preferred plan to complete your registration through our secure sign-up process. You will need to have your PracID available to complete the signup process.

Upon completion, you will be able to send an eConsult right away!

Our Customer Success team will be in touch to coordinate the delivery of any applicable hardware and ensure the Alethea platform is working well for you. You will not be locked into the version you choose today; you can switch at any time by contacting sales@aletheamedical.com

Frequently Asked Questions

Why should I choose Alethea?

Alethea simplifies your workflow with a user-friendly interface, allowing you to get started immediately. Our platform ensures rapid, integrated, and reliable communication while maintaining top-notch security. With Alethea, you can access 24/7 advice and securely share patient information without needing external channels.

What will be covered in the product demo?

During the demo, a team member will guide you through our mobile app and online portal. You’ll see how these tools work together to streamline collecting digital information, sending eConsults, and maintaining secure communication with both Physicians and Patients.

How long does a demo take?

The demo typically lasts between 15 and 30 minutes, depending on your questions and interests.

How secure is communication with Alethea?

Alethea prioritizes security and compliance. Our platform is designed to meet the needs of Primary Care Providers while ensuring secure communication. You can use it during patient consults or after hours, depending on your workflow preferences.

How does Alethea compare to other eConsult platforms?

Alethea stands out for its speed and ease of use, with most consults taking just 1-2 minutes. We’ve integrated workflows to save you time and simplify documentation. Our platform is privacy-compliant and secure, and we actively use your feedback to enhance our service.

I’m a Specialist interested in joining. What should I do?

We'd love to hear from you! Please reach out to us directly at info@aletheamedical.com to discuss your practice and how you can get involved. We are expanding our network of specialists and geographic regions.

What are the costs associated with Alethea?

Alethea offers various pricing plans to suit your practice needs:

  • Alethea eConsult: Our basic, free version for sending eConsults, along with the optional use of our proprietary digital otoscope free of charge.

Alethea Plus: Allows for eConsults, use of a proprietary digital otoscope, and additional features. Alethea Plus helps generate revenue through automated billing, and we handle billings and payments according to AH guidelines. Details on billing activities are available on our pricing page.

For more details, visit aletheamedical.com/pricing.

Is Alethea compliant with privacy regulations?

Alethea's privacy and compliance program is designed to align with the applicable privacy and health information legislation in each jurisdiction in which it operates, including Alberta's Health Information Act (HIA), British Columbia's Personal Information Protection Act (PIPA), Saskatchewan's Health Information Protection Act (HIPA), and other applicable privacy legislation.

Is Alethea approved by Health Canada?

Alethea's eConsult functionality does not require Health Canada authorization as a medical device. Alethea also includes optional AI-assisted diagnostic decision-support functionality. This AI functionality is intended to support healthcare professionals and does not replace clinical judgment or make autonomous clinical decisions. Alethea is currently reviewing the applicable Health Canada medical device classification and regulatory pathway for this functionality.

Has Alethea completed a Privacy Impact Assessment (PIA)?

Alethea maintains privacy and security documentation to support healthcare organizations implementing the platform across different Canadian jurisdictions. As an Information Manager/service provider, Alethea supports physicians and clinics with the documentation and information needed to complete their applicable privacy assessment requirements. Where a PIA is required, the healthcare custodian or implementing organization remains responsible for completing and, where applicable, submitting its PIA in accordance with the requirements of its jurisdiction.

Are patient images in the Alethea AI database secure?

Yes. Images in Alethea's AI database are securely stored in Canada and protected using the same privacy and security safeguards applied across the Alethea platform. Images used for AI development are de-identified and stripped of patient-identifying information and metadata before being included in the AI database. Access is restricted to authorized personnel.

Is there a conflict of interest in receiving payment for eConsults?

There’s no conflict of interest. Alethea Plus users are reimbursed for their eConsults, with billing managed through AH codes and guidelines. This system is designed to acknowledge the value of eConsults for both physicians and patients, and we cover the cost of the digital otoscope and facilitate access to care without financial barriers.

Does Alethea operate nationwide in Canada?

Currently, Alethea is active in Alberta and is piloting in British Columbia. We aim to extend our services across Canada in the future. If you have any questions about using Alethea in your provicne, please email sales@aletheamedical.com.

Why should I use Alethea?

Alethea is designed for ease of use, allowing you to get started immediately. Our platform ensures fast, integrated, and secure communication, eliminating the need for external channels to share patient information. With asynchronous communication, you won’t need to schedule calls with busy physicians, making it a convenient option for providing timely and effective care through our streamlined eConsult service.

Can Alethea be integrated with my EMR system?

We currently offer integration with AVA and are planning to support more EMR systems in the future. Stay tuned for updates!

Is Alethea available in the US?

Alethea is currently only available in select provinces in Canada. We are in the early stages of our US market entry. If you are a US physician interested in learning more about Alethea, please email sales@aletheamedical.com.

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