Patients
Alethea helps your Family Physician treat you faster, and more effectively through Specialist eConsultation and secure communication.
Talk to your Doctor about Alethea
Alethea is a secure platform that allows physicians to access Specialist advice within 24-48 hours. Your Physician can quickly send an eConsult / advice request to one of our Partnering Specialists, helping determine your best treatment pathway as quickly as possible.
Through the Alethea Care portal, your Physician can send you secure forms, results, and messages, helping you better manage your health.
Alethea has launched an integration with nuPharma, an online pharmacy to make getting prescriptions easier. You can access nuPharma through the Alethea Care portal, and can use the online pharmacy for prescriptions sent to you through Alethea Care or other electronic and physical means.
How it works:
Use the camera on the mobile app or online portal to capture images and access our AI decision support tools.
Effortlessly send an eConsult advice request to one of our specialist consultants and receive advice within 24-48 hours.
Communicate securely with Patients and Specialist Consultants on an ongoing basis regarding next steps in the treatment pathway.
Connect with our Specialists
Alethea has a diverse team of specialist consultants available for Primary Care Providers to collaborate with:
Are you ready to send an eConsult through Alethea?
Frequently Asked Questions
What happens when my doctor sends an eConsult to a specialist?
When your Family Physician sends an eConsult to a Specialist, they will receive a response within 24-48 hours. Their response will include the recommendations for the next steps of your care. This may include advice for treatment, testing, and follow-up. If the specialist recommends that you see a specialist in person, they will either advise your FP to send a traditional referral, or will have you booked in at their own clinic. Your Family Physician will continue to be your primary care provider once the eConsult has been sent.
Can I communicate with Specialists directly through Alethea?
No, your Family Physician will be responsible for all of the communication with the specialist, unless you end up seeing the Specialist for an in-person consultation.
How does my Family Physician start using Alethea?
All Albertan Family Physicians and Nurse Practitioners can sign up for the Alethea platform online, or they can contact us to learn more or book a demo.
Is the Alethea AI database a privacy concern for patients?
No, all images that are collected and stored in our AI database are stripped of any patient data or identifying factors. The CPSA have approved the use of images in this context.
What happens when I sign up for Alethea Care?
When you sign up for Alethea Care, you will have access to a secure inbox where your Family Physician can send you forms, secure messages, and documents.
To get started, you will need to go through a brief process to set-up your account and verify your PHN. You will receive email notifications for any new messages you receive in your Alethea Care inbox.
How do I use nuPharma through Alethea Care?
You can access the nuPharma online pharmacy directly from your Alethea Care portal. When you select the Online Pharmacy button located within the menu on the left hand side of your screen, you will be directed to the nuPharma webpage. From there you can upload a PDF or an image of your prescription and they will deliver it directly to you.
You can upload prescriptions that have been sent to you through the Alethea Care portal, have been given to you at your Family Physician's office, or been provided to you through any other communication channels.
