Within this guide you will find information about how to use the Alethea online portal.
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Select "eConsult" on the menu bar. This will open an eConsult form:
To access your secure messaging centre, click, “Secure Messaging” on your left menu bar.
You can securely send patient forms using the “forms” tool in the online portal. To access the forms tool, click on the "Patient Communications" toggle on your left menu bar. Then select "Forms".
To access our One-Way Messaging service, select the "Patient Communications" toggle on the left hand tool-bar. Then from the dropdown, select “One-Way Messaging”.
It is important to note that this communication is a one-way message, and if the patient has any follow up questions they will have to phone the clinic or any contact information you have provided them directly.
To access all your past Patient Messages and Form responses, select the "Patient Communications" toggle in the toolbar on the left hand side, then from the dropdown, select the “Patient Messages” tab:
To access your complete billing records, select the "Other" toggle on the left hand side toolbar. Then select the “Billing Report” menu item. Here you will be able to find a complete filling of all past billing claims processed on your behalf by Alethea.