Using the Alethea Care Patient Portal

‍Signing Up for Alethea Care

• Once you have sent any patient messages, forms or eConsult copies the recipient will be asked to sign up for their own Alethea Care account.

• After clicking Create Your Account they will be asked to create a password, and fill out a small bit of personal information to ensure they only receive the proper messages. (If your MOA is signing up, they should input the PHN (00000-0000)

• After Submitting, your patients or MOA will be able to see any messages, or forms you have sent them, and have easy access to them at a later date should the need arise.

Now that your patient is all signed up for Alethea Care, they will be notified by email whenever a message is sent to them, and all they will have to do is click Read Your Message in their email, and log into their account!

Forwarding eConsults

• You can forward eConsults directly through the eConsult form, by adding in your patient’s email and selecting “Send eConsult copy to patient”

• Or by selecting Forward on the eConsult window from your Secure Messaging Folder in the Alethea Portal and typing in your Patient or MOA’s email address